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This is the place where we all Care, Appreciate and Inspire

These three values are at the heart of our organisation and define what’s important to us as we work alongside each other and with our patients and service users. Our values and behaviours shape what it feels like to work at the NCA and together, we will create a culture where care, appreciation, and inspiration thrive. They will be central to your development and performance conversations, so if you’re thinking about joining us, this is what we will be looking for you to demonstrate:

We listen and treat each other with kindness.

We shape and maintain an inclusive culture of empathy, respect, and person-centeredness in delivering safe, reliable, high-quality performance in all our services. We collaborate to learn and improve how we do things.

We value and respect each other’s contribution.

We recognise, value, and express appreciation for the contributions of our colleagues, partners, patients, service users and communities, openly acknowledging their contribution, collaboration and feedback.

We speak up and find ways to be even better.

We act with integrity and honesty; we see and notice, we ask and listen, and we decide and act; we learn from and with each other; we feel ownership for what we do. We are developed, empowered and trusted to be our professional best to make decisions that make a difference.

They provide us with the behaviours we respect and can commit to, and by living our values through our everyday interactions, we can build a stronger, more resilient, and forward-thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

Values in action

How colleagues have been making a difference

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